Effective Date: 30th May 2025
Otuo Microfinance Bank Ltd
Oluma Quarters, Otuo
P.M.B 007 Afuze, Owan East L.G.A,
Edo State, Nigeria
Phone: 08036716341
Email: info@otuomfb.com
Website: https://otuomfb.com.ng
1. Acceptance of Terms
By accessing or using our website https://otuomfb.com.ng and/or mobile application, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, do not use our services.
2. Use of Website and Mobile App
You agree to use the platform only for lawful purposes, including but not limited to:
• Accessing banking information
• Managing your account
• Applying for loans and savings products
• Communicating with our support team
You must not use the site or app to:
• Upload malicious content
• Breach any laws or regulations
• Impersonate another person
• Attempt unauthorized access to systems or data
3. Account Registration
To access certain services, you may be required to register an account. You agree to:
• Provide accurate and complete information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized use
We are not liable for any loss or damage arising from unauthorized access to your account.
4. Services Offered
Our digital platforms allow users to:
• Open and manage microfinance accounts
• Apply for and repay loans
• Access customer support
• Receive banking notifications
All services are subject to verification and approval according to our internal policies and Central Bank of Nigeria (CBN) regulations.
5. Intellectual Property Rights
All content on our platforms — including logos, text, graphics, and software — is the property of Otuo Microfinance Bank or its licensors. You may not copy, modify, distribute, or republish any content without our written consent.
6. Third-Party Services
Our website or app may include links to external websites or integrate third-party tools. We are not responsible for the content or privacy practices of such external sites.
7. Limitation of Liability
To the extent permitted by law, Otuo Microfinance Bank shall not be liable for any:
• Indirect or consequential losses
• Loss of data, income, or profits
• Damages from unauthorized access or system downtime
We do not guarantee uninterrupted access or error-free services.
8. Termination and Suspension
We reserve the right to suspend or terminate your access to our digital platforms at any time if:
• You violate these Terms
• There is suspected fraud or unauthorized use
• Required by regulatory authorities
9. User Conduct and Responsibilities
Users must not:
• Attempt to reverse-engineer or disrupt any part of the platform
• Submit false or misleading information
• Violate the intellectual property rights of others
10. Changes to Terms
We may update these Terms at any time. The latest version will be available on our website and app. Continued use of our services constitutes your agreement to any updated terms.
11. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Nigeria. Disputes shall be resolved under Nigerian jurisdiction.
12. Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:
- Otuo Microfinance Bank Ltd
- Oluma Quarters, Otuo
- P.M.B 007 Afuze, Owan East L.G.A,
- Edo State, Nigeria
- Phone: 08036716341
- Email: info@otuomfb.com
- Website: https://otuomfb.com.ng
