- Effective Date: 30th ay 2025
- Otuo Microfinance Bank Ltd
- Oluma Quarters, Otuo.
- P.M.B 007 Afuze, Owan East L.G.A,
- Edo State, Nigeria.
- Phone: 08036716341
- Email: info@otuomfb.com
- Website: https://otuomfb.com.ng
1. Introduction
This Privacy Policy outlines how Otuo Microfinance Bank Ltd (“we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you visit our website https://otuomfb.com.ng or use our mobile application.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
• Full Name
• Contact Details (Phone number, Email, Address)
• Bank Account Details
• National ID or BVN
• Employment and income details (for loan purposes)
b. Device & Usage Information
• IP address
• Browser type and device model
• Pages visited and time spent
• App usage data
3. How We Use Your Information
We use your information to:
• Provide and manage your account
• Process loan and deposit transactions
• Communicate important updates and alerts
• Improve website/app performance
• Comply with legal and regulatory obligations
• Prevent fraud and unauthorized access
4. Sharing of Information
We do not sell your personal data. However, we may share your information with:
• Regulatory bodies (CBN, NDIC, etc.)
• Service providers assisting with IT, communications, and analytics
• Law enforcement when required by law
5. Data Security
We implement industry-standard security measures to protect your data. Access to your information is strictly controlled, and encryption is used where necessary.
6. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Withdraw consent at any time
• Request deletion of your data (where legally applicable)
To exercise any of these rights, please contact us at info@otuomfb.com or call 08036716341.
7. Cookies and Tracking
We may use cookies on our website to enhance your browsing experience. You can adjust your browser settings to decline cookies, but some features of our website may not function properly.
8. Third-Party Links
Our website or app may contain links to external sites. We are not responsible for the privacy practices or content of such third-party sites.
9. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect data from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will notify you via our website or app. Continued use of our services after changes means you accept the updated terms.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Otuo Microfinance Bank Ltd
- Oluma Quarters, Otuo
- P.M.B 007 Afuze, Owan East L.G.A, Edo State, Nigeria
- Phone: 08036716341
- Email: info@otuomfb.com
